Our Practice staff are here to help you, however if you feel you have been treated unfairly please speak to the Practice Manager, Dawn Threlfall who will be happy to help you. We welcome any suggestions you may have to improve our services.
Alternatively you can ask at reception for details of how to make a complaint and our complaints procedure.The information available explains fully our complaints process and the timescales on dealing with your complaint. We would however ask that in the first instance you request a meeting with the Practice Manager in order that we might be able to resolve any issues or concerns you may have.